Frequently Asked Question's

How do I store my cake?

Read our cake care here. 

How long will my cake/cupcakes last?

We encourage you to enjoy your cake/cupcakes on day of purchase due to the freshness. If you plan to keep them for the next 2-3 days make sure they are stored in an airtight container, preferably in the fridge.

Our cookies are freshly baked and finished for you to enjoy them straight away. If you want to save some you can, by placing them in an airtight container and away from sunlight. They will last up to 6 days.

Pup-cakes can be stored in an airtight container and in the fridge for up to 4 days. Pup biscuits up to 3 months in the fridge.

I've noticed an error in my order confirmation email. What can I do?

We are very sorry for any inconvenience this may have caused you, please email kitchen@clairessecretkitchen.co.nz call 09 360 0018 and let us know.

Our office hours are Tuesday to Friday: 9am - 12pm. 

Please keep in mind we cannot cancel or change orders that have been confirmed via email with less than 72 hours notice of delivery/pick up time.

What days do you deliver?

Read our delivery/collection times here.

Where do you deliver?

We deliver throughout Auckland, fees apply.

Delivery Terms and Conditions 

Placing a Delivery Order with us means that you agree to our Terms and Conditions. You can view our Delivery T&Cs here. 

Can I order any of your cakes in gluten free?

While we have a selection of gluten free options, unfortunately we cannot guarantee cross contamination in our kitchen and all of our gluten free cakes may have small traces of gluten.

Our flavours that are currently available gluten free are Chocolate, Golden Vanilla and Red Velvet. .

How do I apply for a job at Claire's Secret Kitchen?

To apply for a position at Claire's Secret Kitchen, please send your CV and cover letter to admin@clairessecretkitchen.co.nz along with your preferred area of expertise and your availability.